Thread: Kobo customer services
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Old 07-26-2022, 02:12 PM   #3
Josieb1
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Posts: 5,090
Karma: 18051062
Join Date: Nov 2009
Location: UK
Device: Kindle Scribe, Coloursoft, PW SE, Kindle 6, Kobo Libra 2, Clara BW
Customer Service for Kobo is appalling. I bought two ereaders and a case last year. I wasn’t happy with either e-reader so I asked for a return. I did get my refund promptly but I still have all three items as they won’t provide any details to return them. They keep saying they can’t arrange a collection because of covid. I’ve given up chasing them now.
Last edited by Josieb1; 07-26-2022 at 02:14 PM.
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