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We've always had that when the store's closed you occasionally get customers, who know we live over the store, ring the doorbell and assume you are willing to help them. If it's an emergency it's not a problem, but most of the time it's not. The most annoying ones ask, after you unlock and open the door, if the store's closed. Considering the door's locked, the lights are off and the three signs (two on the window and one on the door) list the opening times it's hard not to get sarcastic. Often when you tell them we're closed they then continue to whine about the fact that I'm here now so I might just as well help them. Nope.
In the past half year I get more and more people asking me when I enter or exit the building if the store's opening. It doesn't matter if it's 8am and I'm taking the trash out or if it's, like last Monday, 10pm and I get home on my bike or when I open the door for the delivery of a package. Add to that that you often see them looking at the opening times sign when I walk up or walk down the stairs. And again if you tell them we're closed they start whining and telling me I'm rude for not helping them. Again, if it's an emergency it's no problem but I've yet have one of those.
It's become such a regular occurrence, multiple times a week now, that I'm not looking forward when I have to go out when the shop's closed. I'm now always mentally prepared to have to get into the discussion that yes I'm here but no I won't help you.
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