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Old 04-10-2009, 03:20 AM   #14
CheriePie
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Join Date: Feb 2009
Location: Silicon Valley, CA
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Quote:
Originally Posted by sirbruce View Post
So you've previously had books that udpated their Kindle files but you couldn't download? The reason I ask is because I know Amazon keeps track of a version number for the files, and it makes no logical sense that they'd require you to call them to get a fixed version if the previous version had some problem that required updating. But, Amazon has done dumb things in the past.

As to how you go about getting a new copy, if you're sure it won't be updated the next time you download, then you need to call Amazon KS. I just find it hard to believe they'd force you to do that.
Yes, I do know this from personal experience, and being told how it works by a Amazon rep, and having to manually request a refund on a book so I could repurchase it in order to get the updated copy on something I ordered in the past. So though it is very stupid that you don't automatically get updates, you can confirm anywhere you'd like to search for this, Amazon's own forums, here at MR, etc., that that is indeed the case.

I know there were several authors trying to push on Amazon to change their practices in this regard, but last I heard there hasn't been any progress on that front, which is why I said we'd probably have heard it announced here as well.
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