Quote:
Originally Posted by tubemonkey
My cynical side says Amazon deliberately keeps these credits hidden in hopes that customers will forget to use them before they expire.
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That's not being cynical, that's being a realist.
They also are hoping people will order more stuff because of it. Basically someone thinking "Oh, I need to use those credits, I better order something," forgetting they already used them and not looking closely at the checkout page to see there's no credit being applied. A
lot of people do both of those.