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Originally Posted by issybird
Or perhaps it’s only because Amazon hasn’t figured it out the way you clearly have?
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I haven't figured out anything, nor am I claiming I have. A problem was raised: People are reading and returning books within the current seven day return period. What might be a simple solution?
Amazon can tell what books have been read on Kindles or Kindle apps. Perhaps it might be a good idea to disallow returns of books that have been read some percentage up to 100. This is what they do with purchases of video.
Yes, there are people like me that download the books to read on a different device. So this wouldn't solve every single problem. But it would solve the bulk of them. What would be the harm to honest users, returning books accidentally purchased due to Amazon enforcing 1-Click?
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Separate discussion: should books be returnable simply because the reader did not like them? I'd say no. It is a form of theft. You've read the contents of the book and paid nothing to the creator. Books/movies/music/etc. are not sold with an enjoyment guarantee.
I would be willing to bet that few to no people that feel entitled to return these books have attempted to return an obviously read (or partially read) paper book simply because they did not enjoy the contents.