This topic reminds me a lot of the opinions around DRM. Whether to have a liberal policy that benefits consumers but is open to potential abuse by bad actors or a restrictive policy that punishes everyone.
In the case of DRM Amazon leaves the choice to the publisher. Perhaps this could be done for returns also. A large banner on the page stating, “The publisher of this book does not allow returns. You must agree to this before purchasing.” I doubt that Amazon would do that though.
(Added: I know that Amazon has been slowly adding DRM even if the publisher does not want it.)
Last edited by jhowell; 06-29-2022 at 09:04 AM.
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