Quote:
Originally Posted by ZodWallop
Or: Since it is convenient, I didn't bother to do any due diligence and now I want a company to protect me from mistakes that I made by being lazy.
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You misapprehend my point, namely, that Amazon and the author make more money in the long run by promoting such laziness. They want to encourage people to buy without a lot of due diligence and forethought. Some will renege, but most will live with it. You’re ignoring other buyers: “I bought it because it was easy and I could return it since it stinks, but I can’t be bothered.” And: “I bought it only because I could return it if I didn’t like it, and I liked it.” (This one’s Hitch.) There are more, all resulting in increased sales. Good authors should embrace easy returns and even bad ones will do better than without it.*
Allowing returns of ebooks costs Amazon and the author nothing at all at the individual sale level and results in a lot more sales in the aggregate. And while sometimes Amazon gets things very wrong, mostly it doesn’t. I can’t help thinking it knows exactly what’s going on with this policy.
I honestly don’t know why you’re making a moral crusade out of something that’s strictly business.
*The risk for a bad author, of course, is that once burnt a customer will never try them again. But even here, easy returns mean someone might chance them again.