Quote:
... Earlier this month, Lisa Kessler, a paranormal romance author, logged into Kindle Direct Publishing to check her earnings from the previous month. On her publishing dashboard, she saw something she had never seen before in her 11 years as an author: a negative earnings balance.
The reason for the negative balance? Kindle e-book returns. ...
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That doesn't sound quite right.
Quote:
... When an Amazon customer returns an e-book, royalties originally paid to the author at the time of purchase are deducted from their earnings balance. Authors can end up with negative balances when customers return books after the author has already been paid by Kindle Direct Publishing, an Amazon spokesperson said.
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There you go.