Thread: Libra 2 All bookmarks, highlights, annotations vanished inexplicably :(
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Old 06-19-2022, 10:02 PM   #9
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by ogdredweary View Post
Even so, this doesn't explain why two of the files in question reverted to a time in the past after restarting the device while two of them remained in the future.
Yes it could. It will depend on what needed to be updated, and when. And how you are looking at the timestamps. What I reported is what I know happens. It comes from spending a lot of time looking at the files on these devices from Windows or using telnet to access the device.

Or are you saying that the time difference does not agree with your timezone difference to UTC?
Quote:
They shouldn't be, no. And I have been doing it throughout this book with no issues until now.



Right, I don't know what could have happened in this one instance of saving a highlight that resulted in all highlights, annotations, and bookmarks being deleted—and now no new notes being saved. If it was a problem with the book, then wouldn't it have had the problem right at the start? I mean, it did, but I managed to get them working somehow (not sure which of my troubleshooting steps fixed it). Why now that I'm halfway through?
Simple, because the error that triggered the problem only happened half-way through the book. I gave several reasons for the problem. The database becoming corrupted would cause this to start. And The exact way in which the database is corrupted will give different results. If there is an error in the book, it might be fine in the first half, but, not in the latter. If you replaced the book to fix something after starting to read it, that might be when the error started. If you go back to earlier in the book, and try to annotate, you might find you can't make new ones. Or if they do work, it suggests an error in the second half of the book.
Quote:
I keep my Kobo offline most of the time, so it wasn't an update or anything like that. I'm utterly baffled and not sure how to proceed. I haven't read anything since this incident because I can't save any annotations, and I'm afraid of losing more notes in other books.
Take a copy of the database to backup everything up if you are concerned. If you lose more you can restore that backup or do some work to extract the annotations. Or, backup the contents of "Digital Edition/annot". That has a copy of all annotations made in ePubs and PDFs. They can be restored though you need to open the book to trigger rereading the files. I don't know if this will contain the missing annotations. That will depend on what the real issue is.
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