I will be severely limiting my purchases from Amazon from now on. For the most part, I've received good service. I had a couple of instances where small purchases arrived broken - glassware, a kitchen canister, etc. - I didn't return these items figuring that it wasn't worth the hassle. And I learned a valuable lesson - don't ever buy fragile products from Amazon- they are extremely lax in their packing methods.
I've returned 1 product that didn't meet my expectations, Cuisinart stainless steel mixing bowls.
Thank goodness I didn't return the Kindle book that I bought that appeared to be scanned - it was nearly unreadable. Instead I went out and bought the paperback version.
So ordering from Amazon has caused me to lose money in some cases and to think that they may one day hold my Kindle "hostage" because I've returned one to many defective items......the arrogance of it boggles the mind!
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