[QUOTE=davidfor;4228595]PM sent. But, I would recommend doing a manual factory reset before opening the device. It is possible it isn't the image. Follow the instructions on
https://help.kobo.com/hc/en-us/artic...or-Kobo-Elipsa.[/QUOTE
I tried a hundred times but did'nt work. It happened to freeze like this twice last week. When it turned off automatically, it did'nt start again. I had to plug it for hours (even with like 90% or more battery when it freezed, i use my reader amùost everyday) . When i tried to restart it or to plug it, there was only a led blinking once like if there was no more battery. I letted it plug for hours and hours and it restarted.
Then i changed the setting so the ereader only goes in sleep mode, and then no more problem.
But 2 days ago I started an update with 95% battery and it freezed while downloading ( it was'nt pluged i charged it more than 2 hours on sector and the PC. There's only that led that blinks one in a while when i plug it or when I press the power button. Nothing else.