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Originally Posted by HarryT
Is it? Access was blocked due to suspicious activity. Credit card companies do the same thing all the time.
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That's certainly true. My wife had that happen to her just the other day. The "suspicious" activity was that (1) I had made an internet purchase under $50 the day before and (2) the grocery chain store at which she was trying to spend $120 was not the same one we usually buy at. Somehow, that tripped their computer's fraud program. What I took away from that is "always carry two credit cards. Maybe three. Particularly if you are away from home."
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I don't see that one can "blame" Amazon for it; their response to Ian's querying it shows that they have an efficient system for responding to the resulting queries, and that's what seems to me to matter.
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It's not a question of "blame." It's a question of how Amazon seems to be doing business on a number of fronts. They don't seem to be interested in the collateral damage their actions cause, which tells me that they have become imbued with an attitude of arrogance that should make anyone cautious in dealing with them.
Anyone who has a Kindle has given Amazon a hostage.
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It makes me happy, as an Amazon customer, that they DO do this, to tell you the truth.
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Why does this matter to you?