Quote:
Originally Posted by Mr. Goodbar
I have historically done quite a bit of business with them, but I'm seriously starting to re-think some of that.
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Me, too. It's kind of funny - before the K2 came out, I'd made a lot of purchases with Amazon, and generally been satisfied. So when the K2 went on the market, I got in line to buy one. But while I was waiting, I ran across a Sony 505 at Borders, tried it out, and eventually decided that it was a better product for my uses than the K2.
Still, I had a good opinion of Amazon. But then they backed off of the voice-reading feature of the K2, and I began to wonder about them a little.
And then came that episode in which they illegitimately used a takedown notice here on mobileread to deal with their kindlepid.py (or whatever it's called) problem.
And now this, where they are revealing the chances their ebook customers are taking.
In business, the relationship a store has with its customers is called "goodwill." They've lost mine. Not that they care, of course.
But I read my 505 on the bus, and people ask me if it's a Kindle. And I'll be telling them, "no, anyone who buys a Kindle is taking a big risk. My advice is not to buy from Amazon." And I'll tell them Ian's story.