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Old 06-03-2022, 11:33 AM   #1
totantenz
Junior Member
totantenz began at the beginning.
 
Posts: 3
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Join Date: Jun 2022
Device: Kobo Libra H2O
Reader turns off itself, unable to be used

My Libra screen went blank a couple of weeks ago. I thought it was dead but then after charing it for weeks it came back eventually and seemed working completely fine.

I then tried to connect it to pc and imported 3/4 books via calibre, when the transfer was happening, calibre said the kobo version is not supported. After that my pc cannot detect the device anymore (usb cable is working since the device is charging).

Moreover, the screen keeps flashing like someone is touching different parts of it. Later, the device cant stay on but it keeps going to sleep mode then 'powered off' itself.

I have tried factory reset a few times. If lucky enough I can connect it to wifi and login my kobo account. But I cannot read/import any books since the issues persist. I tried to disconnect wifi connection once completing login and it stays up for a little bit longer but only a few minutes I guess.

As the Libra has been used for almost 2 years, the warranty should have expired so I can only count on myself. May I know if anyone has similar issues or any possible solution?
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