The same happened to my Iliad. The display was broken due to applied pressure. I was still able to connect to the device via LAN and transfer files, so the processor was working fine.
At first I was informed that repair is possible by replacing the display (cost 275 EUR). After a while I got another mail "We have been informed by our service center that your iLiad has suffered an unrecoverable damage and unfortunately it is not possible to repair it."
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