Thread: Amazon has banned my account - my Kindle is now a (partial) brick.
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Old 04-08-2009, 01:30 PM   #159
phenomshel
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Quote:
Originally Posted by Lemurion View Post
I'm glad it was resolved, but I'm still concerned.

Amazon definitely has the right to ban people from further purchases if they have a demonstrated history of abusing their return policy. However, I am concerned about the lack of transparency in the process and the way it essentially has the effect of holding your ability to use the Kindle hostage.
I'm late getting to this thread, and I must say I am appalled. I was considering getting a used Kindle 1 or an iPod touch to access the Kindle store, but now...NO. Amazon has lost a customer with this, I will not be doing any sort of business with them. I'm very glad for Ian that his problem was resolved, but this type of behavior is inexcusable. I'm totally in agreement with you here.
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