Thanks for the quick reply!
It was showing up on my Mac as a drive, just not in the app.
I'm not sure what happened, but I powered off and gave it another try and it suddenly decided to connect to the kobo app.
I'm keeping this on the small chance it happens again.
After trying to explain it to kobo help, I honestly thought I'd just given my self a new paper weight.
Thanks for your help.
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