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I think the posts here pretty well sum up my opinion on the matter.
Copy Baen.
Seriously, Baen is as close to perfect as I can imagine. And they have, as you can see here, an insane amount of support from the ebook community. I don't think I know anyone here who would put forward serious criticism of Baen other than "Baen doesn't sell the genre I like."
Pretty much I don't buy ebooks. I buy a paper copy (usually a used hardback) and then get the book via the darknets. The legality is questionable, perhaps, but I'm not bothered by the ethical side, which (aside from the possibility of serious legal penalties) is the basis for my decisions.
Why the "pretty much" in the above? Because I *do* buy Baen. Their combination of no DRM, great prices and fabulous customer support and communication is enough to get me to shell out a few bucks in their direction on a regular basis.
If you can do what Baen does, some of that money will be sent your direction as well.
So, go to Baen's website. Make a thorough list of everything they do - from prices to availability to communication. Then do that.
You'll make money and we'll love you.
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