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Old 05-13-2022, 03:24 AM   #1
Seliestel
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Seliestel began at the beginning.
 
Posts: 1
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Join Date: May 2022
Device: Onyx Boox Note 3
Onyx Boox Note 3 exposed to liquids not working

Hi,

I need some help with an Onyx Boox Note 3 that has become irresponsive due to exposure to liquid. I left it inside a backpack where some coffee was spilled. The back and front of the reader (inside its magnetic case) was slightly wet for a few days. I have dried everything up. But now the reader displays the Power off page and will not turn on. I have tried holding the power button for 10+ seconds but with no response.

Is there anything I can do, short of sending it to Onyx for repair? I have not been able to find any instructions for manually resetting it or opening it. I assume that it is the humidity that has blocked the device. But I wonder if anyone can recommend a fix, or at least a way to recover the device's memory.

Thank you very much!
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