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Old 05-12-2022, 03:48 PM   #5
hleo12
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Posts: 655
Karma: 5078890
Join Date: Feb 2014
Device: Kobo Glo (deceased), Kindle 4th, Kindle Basic 10th Generation
Quote:
Originally Posted by cliffsloane555 View Post
More evidence, as though it were needed, that Amazon Kindle tech support should go back to burgers.

On this, my third call, Hermione said only "Kindle no longer supports the Voyage."

About the Basic 10th, she had me sideload the software update, even though I angrily told her it had automatically updated to the latest version already. And, of course, it was the same problem.
An agent told me to sideload an update that I already have too. It did nothing to fix the problem and the agent disconnected on me.
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