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Oh, I know (now) that it has occured before. All I'm saying is that it has not been sufficiently common that it has been perceived by people as being a problem, and I don't really see that this one case changes that. I mean no disrespect whatsoever to Ian, but it is understandable that requesting refunds on two TVs and "several" high-end cameras is going to "raise flags", even if it has been done perfectly legitimately.
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