By the time I make it to a bookstore - online or physical - I am looking for specific titles. So "search" in online stores or a sales person in a physical store works for me. As far as how I get the specific titles, much of that comes from these forums - gleaning titles from various posts. Some are friends recommendations. Sometimes I'll look at new release lists. Other times I'll remember some series or author I started once, and go do specific searches on that to see if they have released anything new.
I can't say that I've ever just wandered into a bookstore, online or not, with zero idea of what I might want. That would take a long time to just randomly stumble into something I might be interested in. I probably have indeed done this sometime long ago, but it was so long ago that I've forgotten that I did it.
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