Thread: Kindle to utilize epub format in late 2022
View Single Post
Old 05-09-2022, 11:51 AM   #105
hleo12
Guru
hleo12 ought to be getting tired of karma fortunes by now.hleo12 ought to be getting tired of karma fortunes by now.hleo12 ought to be getting tired of karma fortunes by now.hleo12 ought to be getting tired of karma fortunes by now.hleo12 ought to be getting tired of karma fortunes by now.hleo12 ought to be getting tired of karma fortunes by now.hleo12 ought to be getting tired of karma fortunes by now.hleo12 ought to be getting tired of karma fortunes by now.hleo12 ought to be getting tired of karma fortunes by now.hleo12 ought to be getting tired of karma fortunes by now.hleo12 ought to be getting tired of karma fortunes by now.
 
hleo12's Avatar
 
Posts: 655
Karma: 5078890
Join Date: Feb 2014
Device: Kobo Glo (deceased), Kindle 4th, Kindle Basic 10th Generation
Quote:
Originally Posted by jhowell View Post
You and many others here on MobileRead, though I doubt that it would bother the vast majority of Kindle users. I wonder what percentage of Kindle problems (and support costs) are caused by customers messing things up over USB.
It probably costs Amazon quite a few. Agents are waaaay too trigger happy to offer up replacements/discounts when they can't solve an issue (which 90% they can't).

The last problem I experienced, the amazon agent I chatted with just straight up said they could start the replacement process. I don't think they even checked my address and how I bought my Kindle. I don't know if they can even offer me a replacement because I don't have Amazon here, and I bought my Kindle not from Amazon (does Amazon offer replacement on Kindles when you didn't buy it directly from them?).
hleo12 is offline   Reply With Quote