Quote:
Originally Posted by HarryT
No, if you re-read it (post #16 in the thread), it says that their customer service department will no longer speak to him, but that he can e-mail "cis@amazon.com".
I always think personally that it's best to go through a company's own internal "processes" before getting third parties involved. If you can achieve a satisfactory outcome that way, it saves hassle for everybody.
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I agree, that way you have given them ever possible chance to clear this up.