Quote:
Originally Posted by pagansoul
1) Aways back up your purchases on your own computer. This goes for all the sites that offer shelves or bookcases or whatever to keep your purchases. This means your ebooks, MP3s, videos, audio books, whatever.....
2) Don't let anyone else use your account. It is yours and anything that happens to it is your fault.
3) Everything you do is on a file somewhere, live with it.
I'm happy things worked out for you Ian. Now, back up your purchases and don't use your card for anything other than e-books from amazon.
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Urtunately, just using your card for ebooks at Amazon doesn't protect the consumer.
And, krisk, I do believe him simply because I spent a good portion of last night researching Amazon's banning of its customers for exceeding a still unknown number or percentage of returns.
The problem is, when Amazon decided to ban one or more customers, they do it not based upon a specific credit card number, but they ban all at the addresses associated with the account (and that includes the "ship to" addresses).
That means that, if you try to start an account using a different credit card but the same address, that account will be flagged and banned. If you purchased something on the (now banned) account and shipped it to a friend as a gift, Amazon may ban the accounts at that address as well.
I found instances of banning going back as far as 2001 (before I got tired and went to bed). It also worries me that they do not give the consumer a warning, they just cut them off, along with any other addresses "related" to that account.
I have no idea what Ian did or did not do. I only know that his is not even an unusual case. From the perspective of a long time Amazon customer, I am concerned and plan to look into this further. I can't very well recommend the Kindle (either version) to anyone else knowing what I now know about Amazon's unstated policy on returns.
I was one of the people who told people that if they didn't like the Kindle, they had 30 to check it out. I don't think I would have ever suggested that knowing that there is a catch to the return, even a catch if it turns out it's defective. Maybe you can return it .... then again, maybe not.
Coupled with DRM associated with Kindle ebooks, and the fact that you may be faced with the inability to access your media center purchases, I think I would be likely to recommend pretty much anything other than a Kindle.
Oh, I am about as far from being a Sony troll as it is possible to be. I'm keeping my Kindles because I've got to much invested in them to just toss them and the ebooks I have purchased. However, that also means that future electronics purchases will come from other vendors, because I have too much invested in my Kindles to put them at risk because I have to return a defective product.