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Good evening everyone,
I have received two mails from Waterstones this week. One, offering extra discount for Easter, is "small printed" saying e-reader products excluded. The other, which relates to additional points for Waterstone Card Holders, does include all purchases. However, given this means two points per pound spent accumulating 2 pence against future purchases, it is not exactly something to write home about!
Given that Waterstones do not seem to respond to individual mails from members is there any mileage in us UK members making a collective representation to them? As mentioned in previous postings, i am not adverse to the principal of economy of scale or pricing driven by competitiveness, but i do feel we are in a chicken and egg situation; low sales due to higher prices therefore lower sales...
I mean no disrespect to our fellow members in the US and other countries but perhaps we must act for ourselves with Waterstones; who knows they may attract US buyers if the price is right!
I would welcome opinion as to whether "Petitioning Waterstones" is a viable option.
Kind regards,
Tracey
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