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Old 04-07-2009, 05:41 PM   #111
NavyDad6
Reading is FUNdamental
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Join Date: Feb 2009
Location: WA state
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I am going to have to give Ian the benefit of the doubt. Especially since there are numerous stories of the same thing happening to other customers.

I wonder if all of the attention this incident received here and on Amazon's forum had any thing to do with Amazon's reversal.

I think it might. The loss of revenue or the threat of loss of revenue is the only way to force big business to truly serve the customer.
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