Hmmm...here's Ian's first transcription of his first mail from Amazon:
Quote:
Originally Posted by Ian
Hi all-
As requested, here's a copy of the email I received:
--------------------------
Greetings from Amazon.com.
A careful review of your account indicates that you have required refunds on a large majority of your orders for a variety of reasons.
In the normal course of business, the occasional problem is inevitable. The rate at which such problems have occurred on your account is extraordinary, however, and cannot continue. Effective immediately, your Amazon.com account is closed and you are no longer able to shop in our store.
Please know that any accounts related to yours have also been closed. If you were to open a new account, the same will result and it will also be closed. In the event that you attempt to do so, we will not accept the return of any additional orders, nor will we issue further refunds in connection with any future orders. We appreciate your cooperation in refraining from using our web site.
Going forward, all inquiries must be directed to cis@amazon.com.
Please do not contact regular Customer Service again, as they will no longer be able to assist you.
Best regards,
Account Specialist
Amazon.com
------------------------- |
Here's Ian's second transcription of his first e-mail from Amazon
First email from Amazon.com: August 27, 2008
Hello from Amazon.com.
A careful review of your account indicates you've experienced an
extraordinary number of incidents with your orders and corresponding
shipments.
In the normal course of business, the occasional problem is
inevitable. The rate at which such problems have occurred on your
account is extraordinary, however, and cannot continue. Effective
immediately, your Amazon.com account is closed and you are no longer
able to shop in our store. I am very sorry for any disappointment
this may cause.
Please know that any accounts related to yours have also been closed.
If you were to open a new account, the same will result and it will
also be closed. In the event that you attempt to do so, we will not
accept the return of any additional orders, nor will we issue further
refunds in connection with any future orders. We appreciate your
cooperation in refraining from using our web site.
If you require additional assistance, or have any concerns, feel free
to contact us directly at
account-appeals@amazon.com.
Please do not contact regular Customer Service again, as they will no
longer be able to assist you.
Regards,
Account Specialist
Amazon.com
http://www.amazon.com
==========================
[/QUOTE]
Can you play spot the difference?
Regardless of what the specific differences are; surely the fact that there he just can't even keep his story straight should lead us to have to treat this story with a little
caution.
FWIW, I don't believe a word he says.