[Shopaholic]

Have a slight problem. One of my Kobos went wonky & to fix it I had to sign out. That solved the problem but led to another one. Apparently ADE only allows you a max of 6 devices on an account. So after signing out of my Kobo account on the device I tried to authorize it again to carry on. No dice!

The “authorize” is greyed out. All options for the device are greyed out in ADE. I did a chat with Adobe & they apparently don’t support free programs. I’m trying to find out how to see a list of devices to deauthorize the ones I no longer own. I didn’t know I had to do that. I cannot find how to see a list of authorized devices to get rid of the ones I no longer own. I even tried to deauthorize my Kobo Aura One to reauthorize my Clara but that didn’t work. Now my Clara & Aura One are not authorized for ADE. Only my Libra 2 is.

Chat was useless. They say go to the forums. The same question was asked years ago with no answer. Books I’ve bought are fine. Books downloaded directly from the library on the device are fine. Thank God for Calibre!!! But I don’t know what to do. If I have to periodically sign out of my device they won’t be authorized.

Does anybody have any suggestions?