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I can understand businesses (Amazon or brick and mortars) banning people that return a lot of items -- even if they are legitimate returns but where return rates fall outside the norms. It would be pretty hard for Amazon to determine who is scamming and who just had a run of bad luck.
With that said, I'd be a little leary about now purchasing big ticket items from Amazon. If I have to return a couple big ticket items I'd be afraid that it could cost me the ability to buy ebooks, so I'll play it safe and go elsewhere.
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