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I'm glad the OP has had his issue resolved, but I have to say I find this whole thing worrisome. I've had an Amazon account since 1996, and purchased literally thousands and thousands of dollars of stuff from them, including two laptops. And now I'm sitting here worried about the pair of $35 shoes I returned to Endless last year, the gift CD at Xmas that I exchanged for a gift card, and the ~$70 shipment (4 Blu-rays) that went missing a month ago. (Which was promptly replaced by Amazon, and the only time in 13 years I've had a missing shipment.)
If stuff like this could lead to my account being suspended, well, maybe I should check buy.com first and limit my non-Kindle Amazon purchases. I know that it's probably very unlikely, but I hate the uncertainty that this kind of story raises. Amazon needs clear and public guidelines and warnings before taking such drastic action.
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