It might just need a reflow of the solder, but I'm thinking more that the connector is worn out. Beefy cables are nice, but they tend to put a load on connectors. The Glow '21 has a much less secure physical fit than the Onyx Poke3.
Yeah, Glow3 is easy, just work your way around it.
Glow2, you'd better have replacement tape and you have to open/shut it carefully to not disconnect the touch sensor. Swing the right side out only about 30 degrees before disconnecting. The flex circuit was designed too short.
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