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04-12-2022, 06:53 AM	#1
jrango Junior Member Posts: 1 Karma: 10 Join Date: Apr 2022 Device: none	Sending books via email troubleshooting hello, everyone thank you for any help provided. this is my first post here. I would appreciate if anyone could help me or guide me in the process of being able to send books to my kindle via email. The last time I sent books was about 2 months ago with no issues. today I tried sending a book and was unable to do it. this is the error code I am getting Spoiler: Starting job: Email 沉默的希臘少女 to jozz8813kin1@kindle.com connect: ('smtp.office365.com', 587) connect: to ('smtp.office365.com', 587) None reply: b'220 CY5PR13CA0058.outlook.office365.com Microsoft ESMTP MAIL Service ready at Tue, 12 Apr 2022 10:42:44 +0000\r\n' reply: retcode (220); Msg: b'CY5PR13CA0058.outlook.office365.com Microsoft ESMTP MAIL Service ready at Tue, 12 Apr 2022 10:42:44 +0000' connect: b'CY5PR13CA0058.outlook.office365.com Microsoft ESMTP MAIL Service ready at Tue, 12 Apr 2022 10:42:44 +0000' send: 'ehlo localhost.localdomain\r\n' reply: b'250-CY5PR13CA0058.outlook.office365.com Hello [47.229.124.240]\r\n' reply: b'250-SIZE 157286400\r\n' reply: b'250-PIPELINING\r\n' reply: b'250-DSN\r\n' reply: b'250-ENHANCEDSTATUSCODES\r\n' reply: b'250-STARTTLS\r\n' reply: b'250-8BITMIME\r\n' reply: b'250-BINARYMIME\r\n' reply: b'250-CHUNKING\r\n' reply: b'250 SMTPUTF8\r\n' reply: retcode (250); Msg: b'CY5PR13CA0058.outlook.office365.com Hello [47.229.124.240]\nSIZE 157286400\nPIPELINING\nDSN\nENHANCEDSTATUSCODES\nS TARTTLS\n8BITMIME\nBINARYMIME\nCHUNKING\nSMTPUTF8' send: 'STARTTLS\r\n' reply: b'220 2.0.0 SMTP server ready\r\n' reply: retcode (220); Msg: b'2.0.0 SMTP server ready' send: 'ehlo localhost.localdomain\r\n' reply: b'250-CY5PR13CA0058.outlook.office365.com Hello [47.229.124.240]\r\n' reply: b'250-SIZE 157286400\r\n' reply: b'250-PIPELINING\r\n' reply: b'250-DSN\r\n' reply: b'250-ENHANCEDSTATUSCODES\r\n' reply: b'250-AUTH LOGIN XOAUTH2\r\n' reply: b'250-8BITMIME\r\n' reply: b'250-BINARYMIME\r\n' reply: b'250-CHUNKING\r\n' reply: b'250 SMTPUTF8\r\n' reply: retcode (250); Msg: b'CY5PR13CA0058.outlook.office365.com Hello [47.229.124.240]\nSIZE 157286400\nPIPELINING\nDSN\nENHANCEDSTATUSCODES\nA UTH LOGIN XOAUTH2\n8BITMIME\nBINARYMIME\nCHUNKING\nSMTPUTF8' send: AUTH reply: b'334 UGFzc3dvcmQ6\r\n' reply: retcode (334); Msg: b'UGFzc3dvcmQ6' send: 'a29iby04ODY=\r\n' reply: b'235 2.7.0 Authentication successful\r\n' reply: retcode (235); Msg: b'2.7.0 Authentication successful' send: 'mail FROM: size=1872426\r\n' reply: b'250 2.1.0 Sender OK\r\n' reply: retcode (250); Msg: b'2.1.0 Sender OK' send: 'rcpt TO:\r\n' reply: b'250 2.1.5 Recipient OK\r\n' reply: retcode (250); Msg: b'2.1.5 Recipient OK' send: 'data\r\n' reply: b'354 Start mail input; end with .\r\n' reply: retcode (354); Msg: b'Start mail input; end with .' data: (354, b'Start mail input; end with .') send: b'From: ebook805@hotmail.com\r\nTo: jozz8813kin1@kindle.com\r\nSubject: E-book: =?utf-8?b?5rKJ6buY55... reply: b'554 5.2.0 STOREDRV.Submission.Exception:OutboundSpamExceptio n; Failed to process message due to a permanent exception with message [BeginDiagnosticData]WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade. OutboundSpamException: WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade.[EndDiagnosticData] [Hostname=SN6PR07MB4829.namprd07.prod.outlook.com]\r\n' reply: retcode (554); Msg: b'5.2.0 STOREDRV.Submission.Exception:OutboundSpamExceptio n; Failed to process message due to a permanent exception with message [BeginDiagnosticData]WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade. OutboundSpamException: WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade.[EndDiagnosticData] [Hostname=SN6PR07MB4829.namprd07.prod.outlook.com]' data: (554, b'5.2.0 STOREDRV.Submission.Exception:OutboundSpamExceptio n; Failed to process message due to a permanent exception with message [BeginDiagnosticData]WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade. OutboundSpamException: WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade.[EndDiagnosticData] [Hostname=SN6PR07MB4829.namprd07.prod.outlook.com]') send: 'rset\r\n' reply: b'250 2.0.0 Resetting\r\n' reply: retcode (250); Msg: b'2.0.0 Resetting' send: 'quit\r\n' reply: b'221 2.0.0 Service closing transmission channel\r\n' reply: retcode (221); Msg: b'2.0.0 Service closing transmission channel' Sending failed... Traceback (most recent call last): File "calibre/gui2/email.py", line 48, in run File "calibre/gui2/email.py", line 137, in sendmail File "calibre/utils/smtp.py", line 184, in sendmail File "smtplib.py", line 970, in send_message File "smtplib.py", line 892, in sendmail smtplib.SMTPDataError: (554, b'5.2.0 STOREDRV.Submission.Exception:OutboundSpamExceptio n; Failed to process message due to a permanent exception with message [BeginDiagnosticData]WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade. OutboundSpamException: WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade.[EndDiagnosticData] [Hostname=SN6PR07MB4829.namprd07.prod.outlook.com]') Retrying in 1 seconds... Waiting 1 seconds before sending, to avoid being marked as spam. You can control this delay via Preferences->Tweaks connect: ('smtp.office365.com', 587) connect: to ('smtp.office365.com', 587) None reply: b'220 CY5PR16CA0009.outlook.office365.com Microsoft ESMTP MAIL Service ready at Tue, 12 Apr 2022 10:42:50 +0000\r\n' reply: retcode (220); Msg: b'CY5PR16CA0009.outlook.office365.com Microsoft ESMTP MAIL Service ready at Tue, 12 Apr 2022 10:42:50 +0000' connect: b'CY5PR16CA0009.outlook.office365.com Microsoft ESMTP MAIL Service ready at Tue, 12 Apr 2022 10:42:50 +0000' send: 'ehlo localhost.localdomain\r\n' reply: b'250-CY5PR16CA0009.outlook.office365.com Hello [47.229.124.240]\r\n' reply: b'250-SIZE 157286400\r\n' reply: b'250-PIPELINING\r\n' reply: b'250-DSN\r\n' reply: b'250-ENHANCEDSTATUSCODES\r\n' reply: b'250-STARTTLS\r\n' reply: b'250-8BITMIME\r\n' reply: b'250-BINARYMIME\r\n' reply: b'250-CHUNKING\r\n' reply: b'250 SMTPUTF8\r\n' reply: retcode (250); Msg: b'CY5PR16CA0009.outlook.office365.com Hello [47.229.124.240]\nSIZE 157286400\nPIPELINING\nDSN\nENHANCEDSTATUSCODES\nS TARTTLS\n8BITMIME\nBINARYMIME\nCHUNKING\nSMTPUTF8' send: 'STARTTLS\r\n' reply: b'220 2.0.0 SMTP server ready\r\n' reply: retcode (220); Msg: b'2.0.0 SMTP server ready' send: 'ehlo localhost.localdomain\r\n' reply: b'250-CY5PR16CA0009.outlook.office365.com Hello [47.229.124.240]\r\n' reply: b'250-SIZE 157286400\r\n' reply: b'250-PIPELINING\r\n' reply: b'250-DSN\r\n' reply: b'250-ENHANCEDSTATUSCODES\r\n' reply: b'250-AUTH LOGIN XOAUTH2\r\n' reply: b'250-8BITMIME\r\n' reply: b'250-BINARYMIME\r\n' reply: b'250-CHUNKING\r\n' reply: b'250 SMTPUTF8\r\n' reply: retcode (250); Msg: b'CY5PR16CA0009.outlook.office365.com Hello [47.229.124.240]\nSIZE 157286400\nPIPELINING\nDSN\nENHANCEDSTATUSCODES\nA UTH LOGIN XOAUTH2\n8BITMIME\nBINARYMIME\nCHUNKING\nSMTPUTF8' send: AUTH reply: b'334 UGFzc3dvcmQ6\r\n' reply: retcode (334); Msg: b'UGFzc3dvcmQ6' send: 'a29iby04ODY=\r\n' reply: b'235 2.7.0 Authentication successful\r\n' reply: retcode (235); Msg: b'2.7.0 Authentication successful' send: 'mail FROM: size=1872426\r\n' reply: b'250 2.1.0 Sender OK\r\n' reply: retcode (250); Msg: b'2.1.0 Sender OK' send: 'rcpt TO:\r\n' reply: b'250 2.1.5 Recipient OK\r\n' reply: retcode (250); Msg: b'2.1.5 Recipient OK' send: 'data\r\n' reply: b'354 Start mail input; end with .\r\n' reply: retcode (354); Msg: b'Start mail input; end with .' data: (354, b'Start mail input; end with .') send: b'From: ebook805@hotmail.com\r\nTo: jozz8813kin1@kindle.com\r\nSubject: E-book: =?utf-8?b?5rKJ6buY55... reply: b'554 5.2.0 STOREDRV.Submission.Exception:OutboundSpamExceptio n; Failed to process message due to a permanent exception with message [BeginDiagnosticData]WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade. OutboundSpamException: WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade.[EndDiagnosticData] [Hostname=SN6PR07MB4829.namprd07.prod.outlook.com]\r\n' reply: retcode (554); Msg: b'5.2.0 STOREDRV.Submission.Exception:OutboundSpamExceptio n; Failed to process message due to a permanent exception with message [BeginDiagnosticData]WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade. OutboundSpamException: WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade.[EndDiagnosticData] [Hostname=SN6PR07MB4829.namprd07.prod.outlook.com]' data: (554, b'5.2.0 STOREDRV.Submission.Exception:OutboundSpamExceptio n; Failed to process message due to a permanent exception with message [BeginDiagnosticData]WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade. OutboundSpamException: WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade.[EndDiagnosticData] [Hostname=SN6PR07MB4829.namprd07.prod.outlook.com]') send: 'rset\r\n' reply: b'250 2.0.0 Resetting\r\n' reply: retcode (250); Msg: b'2.0.0 Resetting' send: 'quit\r\n' reply: b'221 2.0.0 Service closing transmission channel\r\n' reply: retcode (221); Msg: b'2.0.0 Service closing transmission channel' Sending failed... Traceback (most recent call last): File "calibre/gui2/email.py", line 48, in run File "calibre/gui2/email.py", line 137, in sendmail File "calibre/utils/smtp.py", line 184, in sendmail File "smtplib.py", line 970, in send_message File "smtplib.py", line 892, in sendmail smtplib.SMTPDataError: (554, b'5.2.0 STOREDRV.Submission.Exception:OutboundSpamExceptio n; Failed to process message due to a permanent exception with message [BeginDiagnosticData]WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade. OutboundSpamException: WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade.[EndDiagnosticData] [Hostname=SN6PR07MB4829.namprd07.prod.outlook.com]') Job: "Email 沉默的希臘少女 to jozz8813kin1@kindle.com" failed with error: Traceback (most recent call last): File "calibre/gui2/threaded_jobs.py", line 82, in start_work File "calibre/gui2/email.py", line 105, in __call__ File "calibre/gui2/email.py", line 48, in run File "calibre/gui2/email.py", line 137, in sendmail File "calibre/utils/smtp.py", line 184, in sendmail File "smtplib.py", line 970, in send_message File "smtplib.py", line 892, in sendmail smtplib.SMTPDataError: (554, b'5.2.0 STOREDRV.Submission.Exception:OutboundSpamExceptio n; Failed to process message due to a permanent exception with message [BeginDiagnosticData]WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade. OutboundSpamException: WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade.[EndDiagnosticData] [Hostname=SN6PR07MB4829.namprd07.prod.outlook.com]') Called with args: ('/var/folders/fy/9jjc2fyj25s4x22pgs8_6cwm0000gp/C/calibre_5.40.0_tmp_z4gba016/0r48zuq0caltmpfmt.MOBI', 'Chen Mo De Xi La Shao Nu - Pai Te .Ba Ke .MOBI', 'jozz8813kin1@kindle.com', 'E-book: 沉默的希臘少女', 'Attached, you will find the e-book\n\n沉默的希臘少女\n\tby 派特．巴克\n\nin the MOBI format.') {'notifications': , 'abort': , 'log': } Last edited by theducks; 04-12-2022 at 05:26 PM.