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I'm glad it was resolved. I'm surprised they ban people altogether. I know many stores will ban your return privileges if you return things too often. That seems a more reasonable mode of action. Maybe they should also ban people from the electronics store and other big-ticket purchases. Blocking people from their previously purchased downloads is a horrible idea. I'm wondering if their system design was a bit short-sighted so they can't handle these kinds of cases with any flexibility. Hopefully they will learn from this and make some adjustments.
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