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Old 04-07-2009, 12:01 PM   #77
Ian
Member
Ian began at the beginning.
 
Posts: 17
Karma: 34
Join Date: Feb 2009
Device: Kindle
Thumbs up Wow, problem resolved - customer service at its finest. Amazon really came through!

Hi all-

I just now received this email from Amazon in response to my inquiries:

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Hello again from Amazon.com. We have reinstated your Amazon.com account, and it’s now available for your use. Please note that if a higher than acceptable number of concession incidents occur in the future, your account will be closed. We appreciate your cooperation and understanding. Best regards, Account Specialist

Amazon.com

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Wow... I feel so relieved, and I truly hope that this will put to rest any fears that I was trying to "put one over" on Amazon.

While the events of the past day were quite honestly concerning, I always did hold out some hope that they would take a second look at my record and realize that I am, indeed, just a regular guy who got caught up in a (very appropriate) sweep of people trying to commit fraud.

Thanks everyone for all the support you've given me and all the advice. All I can say is, I did follow Amazon's procedure in addition to posting here and in other places, and at ALL time, remained calm, professional and friendly.

As Amazon.com has always been for me.

Have a great day - I've got to grab some lunch and go read a book
Ian is offline