Quote:
Originally Posted by John F
While I can appreciate that it may be hard to reproduce consistently, 50% of the time sounds rather good for reproducing a bug. 
And if there are user's who can reproduce it 100% of the time, Kobo could reach out to the users for help in reproducing it.
If they thought it was worth it.
Although being fed bug reports with a silver spoon is always nice.  |
It’d be up to the users to contact Kobo as the users are the only ones who know if they’re reproducing the issue 100% of the time. I’ve reported issues before, the last one I recall was with the Forma and some issue with the Lock Screen in the days and weeks after the Forma released. Reporting was easy just use the feedback button on Kobos site and list the steps to produce the issue. Anyone here who’s been able to reproduce it 100% has already spent longer posting about it here than it would take to report it to Kobo.
And yes Kobo employees read this forum but are likely hindered by the inner workings of how software changes can be made. Should this change? Sure. But it’d be faster to deal with the system we have than to hope a new one replaces it and then allows for these bugs to be fixed.