Quote:
Originally Posted by ownedbycats
How long does it take Kobo to send me the coupon code after a renewal? My membership renewed yesterday and I got the email receipt, but not the email with the code. Should I wait a bit more or go ahead and contact customer support?
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Hmm. This post has prompted me to check, and my VIP subscription renewed on 12 February but I've still not received a code or link for a free book. Perhaps something's broken on their system. I've just contacted customer support.
Have others received the free book code on time this year?