Something I'm rather amazed by in this thread is the heated posts assuming they know Ian's full story. I admit I don't know if he was or wasn't being a 'problem' customer to Amazon, but since I'm just offering advice and not calling them myself or crashing their servers it doesn't seem like there is any harm either way to just offer positive advice to him. It just seems to me these personal attacks against Ian are out of place on the forum.
-MJ
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