I’m going to write a post up soon on my thoughts on the Sage vs Libra 2. I like both it really comes down to personal preference on which features matter most to you.
On shipping I’ll say this, the Sage I preordered from Kobo and UPS were the ones who gave me the tracking info first, it was also late to depart though I can’t be sure if this was on Rakuten/Kobos side or UPS. It did get to me in a few days time and honestly well under the amount of time I’d have started to become anxious that something had gone wrong. The Libra 2 I ordered from Amazon and got the next day, though this was a considerable amount of time after both were released.
I really love Kobo devices. But their shipping department remains to this day as the most glaring weak point of their business. Yes, even over customer service which from my experience has improved over the years I’ve owned Kobo devices.
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