Quote:
Originally Posted by HarryT
Agreed. Especially since, in the e-mail thread which Demaetas quotes, the customer goes in making "demands", which is rarely (IMHO) a good way of achieving a positive outcome. Being polite achieves a lot more.
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Yes, I agree. However, I do think Amazon should refund any account balance due to gift certificates.
I guess the only recourse here is to sell the kindle.
BTW: I don't buy everything from Amazon.
Deciding that you don't like something or that it doesn't work the way you wanted it to or expected it to doesn't make it defective. If you really want the item, while it is annoying you really should let Amazon resolve the issue with a replacement or repair. This is the risk you take when buying from Amazon to get such a good price. Many times I make the decision to get something locally even if it costs a bit more for this reason. Dealing face to face with people does present and advantage at times.
@ricky You might want to look at newegg for electronics and pc parts. They have been very good and everything I read about them states they have good return policy. Although, they don't accept returns on many items unless it is defective and they will exchange it.
BOb