Just been checking out WHSmith again, and while still not the cheapest place on earth, their prices do appear to be better than Waterstones (even after you have added the missing 15% VAT to smiths!). An even bigger bonus is that WHSmiths now have a wider variety of Formats available which makes them even more appealing.
Since all my E-mails to Waterstones have failed to rouse in them any care to the customer, I am going to hit them where it hurts - the wallet! Maybe if enough people stop using their services, they will be forced to listen.
Edit: And at least WHSmith appear to be charing less for E-books than PB.... from what I have seen!
Last edited by PieOPah; 04-07-2009 at 08:41 AM.
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