Quote:
Originally Posted by vanishingeagle
Device: Kobo Libra 2
Firmware/software version:4.31
Bug: Undesired Behavior When Connecting to a Windows 10 computer using Included USB-C Cable.(Including non-detection by the computer but the "Connected to Computer" screen displayed on the Libra 2, or the device freezing on the "Connect to computer prompt" screen when "Connect" selected. If the freezing happens the Kobo will restart automatically after about 5 min)
Solution: Downgrading to 4.30 solved all issues with USB connections and the device connects to the computer consistently.......
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I am running exactly the same problem with 4.31 on two separate Libra 2 devices. Only the native USB cable works once in a while (the device freezes and needs to be rebooted 2 times out of 3 attempts to connect) All other (non-native) USB cables do not work at all. The OS = Windows 10. The problems have started after the update to v4.31. Darn, I just finished the patching but it seems that I now have to roll back to 4.30 and do it again ...