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Hi Ian,
Have you tried contacting the specified address (cis@amazon.com) and asking them to clarify what the "large majority" of items that you requested refunds on were? Perhaps, if you could demonstrate to them that it was in fact NOT a large majority of your orders they will revoke this decision. It is presumably some automated check of their ordering system which "flags" suspicious activity, and for whatever reason it's "flagged" you.
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