|
I ended up (finally) sending another email to Barnes & Noble on this issue — and attached the pictures in the first post of this thread (probably another exercise in futility). What finally pushed me to do it is that sometime in the last couple (three, four?) days they had most of Tolkien's books on sale for $3 at Barnes & Noble (it came up my B&N app). There's three or four I wanted to buy but realized that I can't buy them and read the books comfortably from B&N. On my old Glowlight 3, the font is too small or too big and I can't download them to my "new" Glowlight 3 because I'm afraid it would upgrade the firmware. So, I checked around, eBooks.com didn't have them on sale, though I think Amazon did and maybe Kobo. I got busy doing something else and, by the time I remembered to look into this again, the sale was over. B&N lost the business and I didn't get the books I wanted (I was waiting for them to come on sale).
So, at this point, I'm kind of thinking, what's the use in keeping a B&N account if I can't really use it. I basically told them that. I'll keep the one Glowlight 3 and my original Simple Touch for sentimental reasons (even though it's got "rubber rot"). But I can't really use them for buying books from B&N, so the rest will go (unless they actually fix their firmware, which I guess there is about a .000000002% chance of happening).
Kind of disgusted with them right now.
|