Quote:
Originally Posted by KCB
back ports usually have more power.. also, it could be your anti-virus/spyware software holding it up.. turn it off and try it. if it works, then mark it as safe so it works with the software turned on.
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Yes, I tried all of these things and tried a bunch of things Amazon suggested. You guys seemed much more helpful
But nothing worked--and they continued to act as if it was a problem with my computer. Finally at the end of last week a Kindle 2 support guy named Nick called, and walked me through a bunch of stuff, and when it still didn't work, he said forget it we'll send you a replacement. I was upset thinking would be a long time and be without a Kindle, but he arranged for one to be sent and all I had to do was print a label to send the old one back once I got the new one. I received the new one, plugged it in and it worked perfectly!!! Same computer, same usb, same os, same EVERYTHING, so obviously it was their Kindle 2 not my computer this whole time. Anyway, it's wonderful having a working Kindle 2--thanks for everyone's suggestions!!