Quote:
Originally Posted by Uncle Robin
Thanks - I did call them, and it was fixed - both books in my library have been updated. Now to grab the new versions. Also, I now know that if I see this again, it can be quickly fixed. Thanks!
|
It's good to hear of your positive outcome. I had a similar situation where nine of my purchased books simply vanished from my library. Fortunately, I maintain a backup of purchased books. Nevertheless, Kobo said there was no record of said books on my account, anywhere, and I would need all receipts, from years prior. I described my dilemma here on MR a couple of years ago and was excoriated and indirectly accused of lying. (And I remember who you are)