MobileRead Forums - View Single Post - Problems with 3.2.1 update for Note Air 2?

downeaster59 · 03-09-2022, 06:07 PM

I have been unable to update my Note Air 2 to the 3.2.1 update. I can download the update and then select the "update now" button. The update decrypts, there's a slight pause, and then the message comes up "Update Failed".

I'm posting this to see if others have had this issue or if it's a problem on my end. There may not be all that much in this update that I might want, but I might want future updates!

One option is for me to do a factory reset and see if that fixes the problem, but I'd like to avoid reinstalling everything if possible!

I've contacted Onyx about it, and someone has responded. I'll see if they can find the problem.

03-09-2022, 06:07 PM	#1
downeaster59 Wizard Posts: 1,251 Karma: 2957301 Join Date: Apr 2014 Location: Rochester, NY Device: Boox Go 10.3, Kobo Libra 2	Problems with 3.2.1 update for Note Air 2? I have been unable to update my Note Air 2 to the 3.2.1 update. I can download the update and then select the "update now" button. The update decrypts, there's a slight pause, and then the message comes up "Update Failed". I'm posting this to see if others have had this issue or if it's a problem on my end. There may not be all that much in this update that I might want, but I might want future updates! One option is for me to do a factory reset and see if that fixes the problem, but I'd like to avoid reinstalling everything if possible! I've contacted Onyx about it, and someone has responded. I'll see if they can find the problem.