MobileRead Forums - View Single Post

Randy · 10-13-2006, 03:47 PM

Shipped yesterday, got it today. It fits just fine, but I believe that the magnets in the leather cover are installed backwards or upside-down!
The cover flap doesn't stay closed like the stock black one does. I tried it 'inside out', so to speak, and the cover holds closed just fine in that orientation. I think they got the polarity wrong!

I called Sony Customer Service, they switched me to some kind of support line where they gave me an event ID and a new phone number, but they had no similar reports of this problem - so far. If you find the same issue, call 888-476-6972 and report it - they won't do anything (i.e. investigate) until more reports start rolling in. I don't want them to replace my cover with one that has the same problem!

10-13-2006, 03:47 PM	#1
Randy Member Posts: 15 Karma: 10 Join Date: Sep 2006	Problem with magnets in leather cover Shipped yesterday, got it today. It fits just fine, but I believe that the magnets in the leather cover are installed backwards or upside-down! The cover flap doesn't stay closed like the stock black one does. I tried it 'inside out', so to speak, and the cover holds closed just fine in that orientation. I think they got the polarity wrong! I called Sony Customer Service, they switched me to some kind of support line where they gave me an event ID and a new phone number, but they had no similar reports of this problem - so far. If you find the same issue, call 888-476-6972 and report it - they won't do anything (i.e. investigate) until more reports start rolling in. I don't want them to replace my cover with one that has the same problem!