Quote:
Originally Posted by Rumpelteazer
And today KPN sent an email asking us to fill in a questionnaire to give our opinion of their service.
Although it's tempting to do so, I think it won't be a good idea since we still have to migrate three phone numbers to another provider.
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Totally up to you, and I have no idea what kind of vindictive people run KPN, but I have usually had pretty good results filling out those surveys honestly in the wake of problems, usually in the form of some department with more empowerment and training than level 1 customer support calling me back to discuss the issue.