Quote:
Originally Posted by hleo12
That's certainly weird. Have you tried if the same thing happens on the kindle app from your phone (if you have it installed)?
Cause if the same thing is happening on both LTE and wifi, and on different devices, the problem might be your Amazon account? It's something to look into.
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Hello! Thanks for your reply
I don't have an app installed. I'm on an Old School flip phone.
I spent another one-hour-plus with Amazon today, in which we did the ;611 trick to find out more information; and I went through a long question and answer thing about what I could - or couldn't - see. SO much stuff. It's being sent to tech support via a ticket, and I'm to hopefully get an email response on Tuesday. Fingers crossed.
One thing I wasn't thrilled about, though, was that the replacement they sent was clearly an opened box; like maybe it was a return. Can't say for sure, though.
Hoping it all works out!
Thanks again.